They are called “Burger King Kids” – workers with high school educations and with little or no experience in handling mortgages and foreclosures. In the latest twist in the ongoing foreclosure fraud scandal, these “robo-signers” have allegedly been signing foreclosure affidavits since 2007. According to reports from the New York Times and CTV News, mortgage companies like JPMorgan Chase (NYSE:JPM) employed inexperienced walk-in hires who “barely knew what a mortgage was.”
According to CTV News, an avalanche of home foreclosures in 2007 required US financial institutions and their mortgage departments to hire “hair stylists, retail workers and people who had worked on assembly lines” to handle homeowners’ papers even though they did not have any formal training.
In court papers released Tuesday, many of these employees admitted barely having knowledge on what a mortgage was. Some didn’t even know the words “affidavit,” “complaint” and “personal property,” CTV reported. Worst, some admitted they knew they were lying when they signed foreclosure documents. An employee of loan servicing arm of Goldman Sachs (NYSE:GS) said “I don’t know the ins and outs of the loan, I’m not a loan officer.”
Lawyers Peter Ticktin, left, and Josh Bleil, of The Ticktin Law Group, are shown with depositions from 150 robosigners, alleging that the court documents reveal an industry-wide banking scheme to defraud homeowners, in Deerfield Beach, Fla. Tuesday, Oct. 12, 2010. (AP Photo/Lynne Sladky)
Robo-signers: Mortgage experience not necessary
Banks hired hair stylists, teens to process foreclosure documents, workers’ testimony shows
Michelle Conlin, AP Real Estate Writer, On Tuesday October 12, 2010, 9:21 pm EDT
NEW YORK (AP) — In an effort to rush through thousands of home foreclosures since 2007, financial institutions and their mortgage servicing departments hired hair stylists, Walmart floor workers and people who had worked on assembly lines and installed them in “foreclosure expert” jobs with no formal training, a Florida lawyer says.
In depositions released Tuesday, many of those workers testified that they barely knew what a mortgage was. Some couldn’t define the word “affidavit.” Others didn’t know what a complaint was, or even what was meant by personal property. Most troubling, several said they knew they were lying when they signed the foreclosure affidavits and that they agreed with the defense lawyers’ accusations about document fraud.
“The mortgage servicers hired people who would never question authority,” said Peter Ticktin, a Deerfield Beach, Fla., lawyer who is defending 3,000 homeowners in foreclosure cases. As part of his work, Ticktin gathered 150 depositions from bank employees who say they signed foreclosure affidavits without reviewing the documents or ever laying eyes on them — earning them the name “robo-signers.”
The deposed employees worked for the mortgage service divisions of banks such as Bank of America and JP Morgan Chase, as well as for mortgage servicers like Litton Loan Servicing, a division of Goldman Sachs.
Ticktin said he would make the testimony available to state and federal agencies that are investigating financial institutions for allegations of possible mortgage fraud. This comes on the eve of an expected announcement Wednesday from 40 state attorneys general that they will launch a collective probe into the mortgage industry.
“This was an industrywide scheme designed to defraud homeowners,” Ticktin said.
The depositions paint a surreal picture of foreclosure experts who didn’t understand even the most elementary aspects of the mortgage or foreclosure process — even though they were entrusted as the records custodians of homeowners’ loans. In one deposition taken in Houston, a foreclosure supervisor with Litton Loan couldn’t define basic terms like promissory note, mortgagee, lien, receiver, jurisdiction, circuit court, plaintiff’s assignor or defendant. She testified that she didn’t know why a spouse might claim interest in a property, what the required conditions were for a bank to foreclose or who the holder of the mortgage note was. “I don’t know the ins and outs of the loan, I just sign documents,” she said at one point.
Until now, only a handful of depositions from robo-signers have come to light. But the sheer volume of the new depositions will make it more difficult for financial institutions to argue that robo-signing was an aberrant practice in a handful of rogue back offices.
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