Bank Told Couple NOT to Pay Mortgage While Refinancing. Then They Got a Letter That Ruined Their Lives

Posted on03 November 2016.

IJR-

When Elizabeth and David Ball fell onto financially hard times after David lost his job in 2014, they decided to undergo a home loan modification.

Upon starting the process with CitiMortgage, Elizabeth clearly remembers asking how to proceed with the payments on their home.

[IJR]

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