NWCN-
Four months after Bank of America admitted making mistakes in threatening to foreclose on a Portland woman’s home, the bank is back at it again.
“It’s a slap in the face,” that homeowner, Polly Brown, told Unit 8. “It looks like to me they’re just a bureaucratic mess and the left hand doesn’t know what the right hand is doing, it’s just a mess.”
In April, Unit 8 helped Brown get an apology and correction to her credit scores from Bank of America. She thought her mortgage mess had ended, until she got a recent letter from the bank.
That’s when she contacted Unit 8 for help again.
When Brown first reached out earlier this year, her frustration and fear left her in tears during an interview.
[NWCN]
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