Stop Foreclosure Fraud needs your help America in locating more information on any and all of the following tips received recently… We need to be educated on how it all works!
This is before the new BofA EQUATOR was put into place early 2010.
In no particular order:
- Any information on I-PORTAL SYSTEM “Partitions” this has to do with special levels of digitized files and documents. (This system is where “original” loan files were scanned as soon as they arrived).
- Any Information on C-SAD, the database containing securitization information. CSAD database where the loss mitigation personnel would look up who the investor and master servicers were and what the level of delegation CW had for decision making on the modification or short sale requests, the credit file.
- The mainframe AS 400 system which was the ancient DOS database where the loan info, tax and insurance info, mortgage insurance info and foreclosure notes were kept.
- All “US Fax Numbers” that the borrowers are asked to fax in QWR, Short Sales, Loan Modification Departments BUT are redirected to INDIA.
- The Short Sale Process of 11 systems that one has to log into and out of independently.
As always your comments and email tips located on the header are appreciated.
*Keep in mind that the fax numbers go directly to INDIA and your fax is converted into a PDF, labeled and then uploaded into the I-Portal system from INDIA, giving access to CW employees in various locations to these files.
NO PAPER IS BEING SHUFFLED.
Here are some links:
http://placementpapers.net/helpingroot/info/List-of-Software-Companies-in-India-Sorted-Alphabetically-I-to-S
You should also look at the Countrywide SEC filings to see which agreements were filed as exhibits. If you can narrow down the dates, that would simplify things. URL: http://www.sec.gov
http://economictimes.indiatimes.com/infotech/ites/Countrywide-BPO-unit-to-merge-with-BankAm-arm/articleshow/3391555.cms
CFC India Services in Mumbai
http://www.indianjobtalks.com/forum/showthread.php?t=4315
Company Profile
CFC India (CFCI) Services is a subsidiary of Countrywide Financial Corporation(America’s No 1 Home Loan Lender providing Mortgage Banking and Diversified Financial Services) and provides high quality and specialized business, financial and analytical processing and IT services to Countrywide in the mortgage and related financial services industry. Established in 2004,the company has a workforce of over 4800 employees
Voice And Accent Trainer
Experience:
4 – 6 Years
Location:
Hyderabad / Secunderabad
Compensation:
Rupees 3,00,000 – 4,75,000
Education:
UG – Any Graduate – Any Specialization
PG – Any PG Course – Any Specialization;Post Graduation Not Required
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.
Posted Date:
08 Sep
Job Description
To conduct training programs: transfer information in a simple and effective manner with clear and concise communication.
Analyze and identify internal customer needs
Analyze and identify external customer requirements through data analysis and use training as a tool to resolve issues
Effectively train floor agents to meet the training objectives
Create training modules and constantly update them
Provide effectve feedback to the learners and coach them towards improvement.
Keep abreast of current changes to keep up with customer needs and requirements.
Conform to company and client security requirements.
Understand and correctly use training tools and techniques.
Continuous learning and upgrading knowledge base.
Maintain a positive demeanor and portray the company in a positive light.
Consistently achieve or exceed quality and training targets.
Proactively suggest ways of improving processes and customer service tools.
Create Training Dashboards highlighting the important action points
Oversee batch performance results and documentation of Agent/trainer performance records
Initiate motivational activities on the Floor with Ops.
Co-ordinate with Operations to monitor effectiveness of Agents performance post – training
Ensure an ongoing feedback mechanism from the Operations floor and act as the connecting link between the two functions.
Creating the Training schedule & Roster
Monitor and ensure overall training effectiveness across processes
Assist HR in recruiting the right candidates for agent level/trainer hires
Demonstrate clear, polite, concise and effective written communication.
Desired Candidate Profile
Be a team player
Good organizational and time management skills
Be prepared to work in night shifts.
Exhibit zeal to learn.
Be able to display high energy levels and the capability of handling projects independently.
Knowledge of nuances in customer service
It is critical for every trainer at every level to be extremely people/customer centric, have a positive attitude and have a willingness to do for others.
At least a Graduate with exceptional communication and people management skills.
Work Experience of 4-5 years, with at least 2-3 years of relevant experience
Should have in-depth knowledge of the core training subject with an ability to take on new programs as and when required.
Website:
Not Mentioned
Executive Name:
Shruthi Lathkar
Address:
CFC India Services Pvt Ltd
5th Floor, Maximus Towers,
Mind Space, K Raheja IT Park
Hitech City, Madhapur
Hyderabad,AP,INDIA 500081
Email Address:
shruthi_lathkar@countrywide.com
Telephone:
91-040-66922539
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Jobs, vacancies, careers, Latest recruitment 2010, requirement, placement, Current openings India, opportunities : Kerala Tamil Nadu, Karnataka, Andhra Pradesh, Maharashtra, Punjab, Gujarat, West Bengal
http://in.linkedin.com/pub/rahul-devane/4/796/27b
http://www.americanpendulum.com/2010/10/boiler-rooms-foreclosure-mills-the-story-of-america%E2%80%99s-mortgage-industry-by-michael-hudson/
Boiler Rooms, Foreclosure Mills: The Story of America’s Mortgage Industry – by Michael Hudson
9 October 2010, 4:00 pm