Homeowner watches credit rating sink amid frustrations with mortgage program
Edward J. Rukab says it might have been “bailout fever” that convinced him to apply for a mortgage modification.
With banks getting assistance left and right, he figured the federal Home Affordable Modification Program would help struggling homeowners such as himself who were underwater on mortgages.
Today, he bitterly regrets ever applying to Bank of America for a mortgage modification under the federal program, which has faced persistent complaints about changing rules midstream, losing paperwork and taking too long to act on applications.
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