WZZm13-

You may remember the Grand Rapids area couple we told you about having trouble with the new company now servicing their mortgage. Ocwen almost immediately raised their monthly payment but the company could not or would not tell them why.

While trying to clear up the confusion,the homeowners were hit with late fees and a negative credit report; it’s a story that’s happened all around the country. In fact late last year, Ocwen reached a settlement with 48 states including Michigan to provide over $2 billion to customers for certain alleged practices. They include contributing to premature and unauthorized foreclosures, violating homeowners rights, and the use of false and deceptive documents.

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