CNN MONEY-
An internal Wells Fargo report prepared 12 years ago — in August 2004 — eerily foretold the fake account scandal that has recently shaken Wells Fargo to its core.
That investigation, titled “Gaming,” warned that Wells Fargo employees had an “incentive to cheat” that was “based on the fear of losing their jobs.” It said that workers felt they couldn’t meet the bank’s unrealistic sales goals “without gaming the system.”
The 2004 report was sent to Wells Fargo’s chief auditor, HR personnel and others. The Wells Fargo (
WFC) task force even cautioned that the bank faced “reputational risks” with customers and recommended management consider eliminating the sales goals.
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