HuffPO-

Outside in the world, Safeguard Properties was supposed to be protecting millions of homes that had slid into foreclosure, shoring up and repairing abandoned properties for the banks that were responsible for tending to all this real estate gone bad.

But inside the offices of Safeguard’s complaint department, Kevin Kubovcik says he gained a starkly different perspective on his company’s pursuits as allegations of incompetence, malevolence and larceny rolled in day after day.

People with legal title to their property called to complain that Safeguard contractors had broken into their homes and carted off family heirlooms, valuable artwork and weapons, he recalled. People living next door to foreclosed properties complained that Safeguard mixed up the addresses and locked them out of their own homes.

Complaints came in seemingly without end. “I’d pick up the phone, put it down, and then it would ring again,” Kubovcik said.

[HUFFINGTON POST]

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