When customer service sucks & get nowhere … you ask to speak to those who run the company to get answers.

U.S. NEWS –

A woman engaged in a bitter battle with Wells Fargo over foreclosure of her southern California home was arrested late Thursday at the tony residence of the bank’s CFO in San Marino, where she and dozens of supporters were protesting.

Ana Casas Wilson, 49, who lives in the working-class neighborhood of South Gate, faces eviction from her childhood home. Like many people who have been through foreclosure, she says that the bank wrongly denied her a loan modification and moved to foreclose even when she was able to catch up.

In an action that is becoming increasingly common, Wilson has taken her complaint public and her protest directly to bank officials. In Thursday’s protest, with at least 80 supporters, she attempted to deliver her mortgage payment directly to Tim Sloan, the top financial officer for Wells Fargo. In addition to protesting the foreclosure, the group was challenging an ordinance created last year making it harder to picket in this wealthy enclave.

[U.S. NEWS on MSNBC]

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